Who is Baseflow?

Baseflow B.V. Gronausestraat 710, 7534 AM Enschede, The Netherlands Chamber of Commerce 71659374,

Baseflow B.V. operates the website This privacy policy describes the way in which we store and use your personal information that we collect on our website. We are committed to ensuring the privacy and security of all personal and business data which become available via this internet site.


We use tracking cookies to identify which pages are used. This helps us with analyzing the Web page traffic and improving our website with regard to the needs of the customer. We use this information for statistical purposes only.

What personal data do we process?

When you use our website, we may collect the following personal information:

Personal Information

When you register on our website or sign up for our web or email services, we may ask you to provide personal information. This includes your name, address, zip code, city, country, telephone number and e-mail address.

Why do we process your personal data?

We process personal data for the following purposes:

  • To contact you, or to keep you informed of information that we think may be of interest to you, after you have submitted a web form on our website;
  • To keep you informed of (new) products and services, in which we try to take into account preferences based on services provided to you and/or interests based on the use of our website with your permission;
  • For obtaining an insight into the use of our website, as described above in our statement on Cookies;
  • To improve and evaluate our website and services;
  • To comply with laws and regulations.

Processing of personal data

For checking and analyzing the use of our website, registering visitors who want to receive our newsletter, or want to visit an event of Baseflow, we can use other service providers. These service providers may receive personal data. These service providers will only act for or on behalf of us in accordance with the purpose(s) for which the data was originally collected or otherwise legally processed. These service providers are hired by us and may only use your personal data after you have agreed to our Privacy Policy and/or Cookie Policy, for the agreed purpose. They may also not use your personal information for their own purposes, sell it to third parties or disclose it (unless required to do so by law, as permitted by us, or as stated in this Privacy Policy). 

We use the following service providers

Service Provider Purpose Location Read More
Google Analytics Website usage analytics EU and US (Privacy Shield, EU Standard Data Protection Clauses) Google Analytics - Safeguarding Your Data
Hotjar Website usage analytics EU (Privacy Shield, EU Standard Data Protection Clauses) Hotjar's Privacy Policy
Hubspot Used for client relationship management and marketing EU and US (Privacy Shield, EU Standard Data Protection Clauses) Hubspot’s privacy policy
Google reCAPTCHA Used for protection from fraud and abuse EU and US (Privacy Shield, EU Standard Data Protection Clauses) Google Privacy Policy

Furthermore, your personal data may be transferred to subsidiaries of Baseflow B.V. in accordance with the purposes described in this Privacy Policy. In addition, we may disclose your personal information to the government or the courts if required to do so by law or by a court or regulatory body ruling. In order to ensure that your visit to our website is as smooth, reliable and useful as possible for you, and to enable us to make the best possible use of our website, we also use cookies and similar technologies. Please refer to our statement on Cookies above for more information about the types of cookies we use.

Access to personal data

You can view your personal data that we have collected. If the data contains incorrect information, you may request Baseflow to correct, supplement or delete such data. You may also contact Baseflow at any time to object to the processing of your personal data for marketing purposes. If you receive a newsletter from us by e-mail, you will be given an opportunity to unsubscribe at the bottom of each e-mail. Changes Baseflow reserves the right to change this Privacy Policy. We therefore advise you to check this page regularly to see if any changes have been made. If we make a significant change that affects the way in which Baseflow processes your personal data, we will notify you of this by means of a notice on our website.


If you have any questions and/or complaints about this Privacy Policy, or if you would like access to your personal data, please send an e-mail to