UI & UX
But there is something new in town! Louwman Group created the ‘Amigo social network’. A concept where it is possible to use a car completely unburdened with a number of friends, family, neighbors or other acquaintances. And the best part, the monthly costs are divided and based on actual usage.
The principle is based on a closed community. You choose who you share a car with. Amigo gives you the benefits of your own car with the costs of a shared car. Sharing a car with friends makes it more safe, clean and reliable.
Amigo is the new car sharing concept of Louwman. Your own car, as with a private lease, combined with the advantages of carsharing. They have set up a sharing concept that significantly increases the use per car.
With this concept, car sharing becomes accessible to many interested people who currently do not have a suitable sharing solution at their disposal. An important part of the product is the app. With the app you cannot only see where your car is, and make reservations, it also replaces your car keys to actually open and close the car. Baseflow was asked to develop this app and its underlying platform.
To get a clear and shared vision on the goal of this new product we started by organizing several workshops. Amigo explained the customer journeys they already mapped out so far, and we showed them the Baseflow way of working. Also, we shaped the first backlog and overall style guide together to get started.
We find it important to give a clear vision of who we are, how we work and see if we can connect with each other. We believe great things can be created when working closely together with the customer as one team. So, we do not work “for” a customer, but rather “with” the customer.
The collaboration is holistic and both parties are very satisfied so far.
“My standard is to be in control, but with Baseflow I feel I can let loose. I trust them completely and I am beyond positive. The clear communication, commitment and involvement is something that you don’t see a lot. Many companies can take an example from this.”
“Baseflow is a company that is really committed and involved. And besides that, they are very pleasant to work with.”
The result is an efficient app that provides everything you need to drive a car. In the app you can make car reservations, get an overview of your previous trips and always have a clear view on your costs so far. Also you do not need a physical key anymore, because the app also acts as your car keys. Just press the start button and go wherever you want!
Both parties are very satisfied with the collaboration. The proactive attitude of Baseflow was appreciated and everybody is more than happy with the results so far. The end user experiences will be included in the further development of the app. This way the concept and app features will continuously be optimized.